CUSTOMER SERVICE & WAREHOUSE HOLIDAY CLOSURES
Please note customer support will be closed from Wednesday, 22nd December returning in the new year from Wednesday, January 5th and will respond to all enquiries as soon as possible after this date.
COVID SHIPPING IMPACT NOTICE
Due to the impact of Covid on our warehouse and limited staffing, shipping delays will occur at this time. We are working hard to ship all orders as soon as possible and appreciate your patience at this time.
Products must have been purchased directly from Skin Physics. We cannot accept returns of products purchased from other retail outlets. Please return those to the store where purchased.
A store credit or exchange will be granted where:
A refund or replacement will be granted where:
* No returns, exchanges or refunds on sample size products.
Should you wish to return a product for a store credit, exchange, refund or replacement, please call our Beauty team on (AU) 1300 757 858 or (NZ) 0800 478 236 or email email@example.com
We deliver to all destinations within Australia and New Zealand, based on the following estimated delivery times and fees: